FAQs

  • How can I clean acrylic, polycarbonate or petg?

Acrylic, pet-g or any other clear material is not a hard material like glass and should not be treated in the same way or cleaned when dry, clear plastic can scratch easily. Using a soft cotton cloth either we would recommend using warm, soapy water or purchase 'novus 1' plastic clean and shine from our accessories page. Please make sure no grit is on the cloth when cleaning which will prevent scratching. 

  • How will my order be packaged?

All our products are packed well with bubble wrap, cardboard and corner protectors for safe transit.

  • Who will deliver my order?

All our products will be delivered  by either courier, royal mail or by pallet service. You will receive tracking information via the email you provided on checkout.

  • Do you have a returns policy?

Unfortunately items which have been purchased using our calculator are bespoke and can not be resold, therefore cannot be returned, but we will always endeavour to help our customers, so please email us at: hello@plasticut.co.uk

  • I have more questions, who can I contact?

If you have further enquiries, please contact us directly on our contacts page or email hello@plasticut.co.uk